Privacy Policy

At Panicle Industries, we value your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, store, and protect your data when you visit our website and make purchases.

1. Information We Collect

1.1. Personal Information: When you place an order on our website, we collect personal information such as:

  • Name
  • Address
  • Email Address
  • Phone Number
  • Payment Information (for transactions made via GPay)

1.2. Non-Personal Information: We may also collect non-personal information such as:

  • Browsing behavior
  • IP Address
  • Device information
  • Location data
2. How We Use Your Information

2.1. Order Processing: Your personal information is used to process and complete your orders, including shipping, delivery, and communication regarding your order.
2.2. Payment Processing: Payment details are used for processing transactions securely via our payment methods (COD and GPay).
2.3. Communication: We may use your contact details to send you order confirmations, updates, or promotional offers (if you have opted-in to receive marketing communications).
2.4. Customer Support: Your data may be used to assist with inquiries, complaints, or any issues related to your order or our services.
2.5. Website Improvement: We may use non-personal information to improve the user experience on our website, including site performance and content customization.

3. How We Protect Your Information

3.1. Data Security: We take the security of your personal information seriously and use various security measures, including encryption and secure servers, to protect your data.
3.2. Payment Security: Payment information provided via GPay is processed securely. We do not store your payment details on our servers.

4. Sharing of Information

4.1. Third-Party Services: We may share your personal data with third-party service providers who assist us in processing payments, fulfilling orders, or providing customer support. These parties are obligated to keep your information confidential and only use it for the specific services they provide.
4.2. Legal Compliance: We may disclose your information if required by law or if we believe it’s necessary to protect our rights or comply with legal proceedings.

5. Cookies and Tracking

5.1. Cookies: Our website uses cookies to enhance your browsing experience. Cookies are small files that are stored on your device to remember your preferences and improve functionality.
5.2. Analytics: We may use analytics tools to track website usage and user behavior. This helps us improve our website and services.

6. Your Rights

6.1. Access: You have the right to request access to the personal data we hold about you.
6.2. Correction: You can request correction of any inaccurate or incomplete personal data.
6.3. Deletion: You can request the deletion of your personal information, subject to certain legal and contractual restrictions.
6.4. Opt-Out of Marketing: You can opt-out of receiving marketing emails at any time by clicking the “unsubscribe” link in any promotional email we send.

7. Data Retention

7.1. We will retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy or to comply with legal requirements.

8. Children’s Privacy

8.1. Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If we discover that a child has provided personal information, we will take steps to remove it.

9. Changes to the Privacy Policy

9.1. Panicle Industries reserves the right to update or modify this privacy policy at any time.
9.2. Any changes will be posted on this page with an updated date. Please review the policy periodically to stay informed.